Hello,
Environnment :
Server : SCCM 2012 R2 SP1.
Client : Windows 7 x64
I found one computer with problems for download and install Patch tuesday updates.
On this computer, i found on UpdatesDeployment.log :
Checking for user-defined service window (non-business hours).
Suspend activity in presentation mode is selected
At least one user has elected to suspend non-business hours activity when in presentation mode. Checking for presentation mode.
Proceeding to non-business hours activites as presentation mode is off.
User-defined service window is available (non-business hours).
Auto install during non-business hours is disabled or never set, selecting only scheduled updates.
A user-defined service window(non-business hours) is available. We will attempt to install any scheduled updates.
Attempting to install 0 updates
No actionable updates for install task. No attempt required.
Install( arrspUpdates, eContentPriority, UPDATE_USE_USER_SERVICE_WINDOW | UPDATE_IGNORE_REBOOTWINDOW , 0, 0, 0, 0, 0, tempGuid, 0), HRESULT=87d00708 (e:\nts_sccm_release\sms\client\updatesmgmt\deploymentagent\updatesmanager.cpp,1595)
Updates could not be installed at this time. Waiting for the next maintenance window.
CCCMUpdatesDeployment::EnumerateUpdates called
Enumerate targeted updates for action = UpdateActionInstall
Total Updates = 1203
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 56
CUpdatesJobManager::AnyActiveInstallJobs - Returning true
CUpdatesJobManager::AnyActiveAssignmentJobs - Returning true
But, i checked on the report for be sure i don't have maintenance window and there's no one.
On an other way, in the WUHandler.log, the scan of missing updates looks good :
Update (Missing): Mise à jour de sécurité pour Windows 7 pour ordinateurs à processeur x64 (KB3061518) (8bc7a4f8-5b85-4c95-ab3e-132c4eba5e2a, 200)
Leaf: 8c25fb43-0873-4c2e-a7da-f3249fb188d4, 200 Status: Missing
Update (Missing): Mise à jour de sécurité pour Windows 7 pour ordinateurs à processeur x64 (KB3067903) (13fe64fa-334d-4d6a-8033-6f9a8fbe1307, 200)
Leaf: 03350b6c-02bd-472e-bdcc-12e12643e580, 200 Status: Missing
So i don't know what to do for install updates on this computer.
I already checked :
- Pending Reboot
- download job suspended with bitsadmin
- Wbemtest on root\ccm\SoftMgmtAgent (DownloadContentRequestEx2 anddownloadinfoex2)
- WMI consistency
- CCMEval
- Others computer don't have problems with downloading/installing updates.
and everything is ok.
Could you give me some ideas or a solution please ?
thanks