We applied a series of updates to servers last night and were doing do diligence on them to verify that everything updated properly. The majority of the systems updated with no problems. A small percentage (about 1%) didn't report any status back at all. As if they hadn't even started.
On further investigation of one of the computers we discovered some interesting observations:
- The computer had been updated and even went through two reboot cycles automatically in the maintenance window as expected. As part of troubleshooting, we did two additional reboots to no effect.
- The software update scan inventory shows the updates were applied, as does the computers Software Updates list.
- The Sofware Center Installation Status shows 5 updates requiring restart (2829530, 2847204, 2804579, 2829361, 2830290).
- The UpdatesDeployment.log is showing there is a pending restart. Nothing else looks like it's having any problem. It is still showing total actionable updates = 5.
- We have tried initiating actions for "Software Update Scan Cycle" and "Software Updates Deployment Evaluation Cycle" to no effect.
- The computer is communicating with the MP, and status is being reported for other things.
- The deployment status in the SCCM console shows the status as unknown for this deployment. The category is "Client check passed/Active".
- The OS is WS 2008 R2, the server and agent are SCCM 2012 SP1.
Basically the software update compliance operation does not appear to be working, and neither do any of the status messages get reported back. I haven't gone and looked at the status messages yet since it appears to be something at the source causing the issue.
Bob